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OEM.TXT
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1996-12-23
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CTS Serial Port Utilities OEM.TXT
This file contains important information regarding OEM versions of the
CTS Serial Port Utilities. This information applies to any individual
or organization, including hardware and software manufacturers who wish
to distribute any or all of the programs included in the CTS Serial
Port Utilities via any "hard medium" (including, but not limited to
optical or magnetic medium including disk, diskette, CD-ROM or tape)
for use in installing, operating, troubleshooting or supporting any
product or service provided by the individual or organization.
+-----------------------------------------------------------------+
| Announcing Special Versions of PortInfo and IRQInfo for OEM and |
| Software Providers |
+-----------------------------------------------------------------+
Two special versions of PortInfo are now available for use with your
organizations products and services:
PortInfo for Customer Support - Provides a specially modified
version of PortInfo designed specifically for Customer Support
use. PortInfo-CS removes the end user interactions and creates a
comprehensive report about the Modems and Com Ports that can be
faxed, emailed or read to your customer support representatives.
Modem Finder for DOS - Provides your communication software
accurate information about the Modems (speed, command set,
manufacturer and port used) and Com Ports (port address, IRQ,
and Windows setup) on any computer.
Also, a special version of IRQInfo is available to provide detailed
information about the IRQs in use and available in the computer. This
precise utility can be used to create very reliable hardware
installation programs.
CTS, Inc. will be happy to provide a quote on providing a complete
custom installation program designed to your specifications for any
hardware or software product.
+---------------------------------------------+
| PortInfo for Customer Support (PortInfo-CS) |
+---------------------------------------------+
PortInfo-CS is a slightly modified version of PortInfo that improves
on-site and remote customer support. PortInfo-CS runs without entry of
any "command line" parameters and requires no user interaction to
perform the complete serial port conflict and modem test. PortInfo-CS
automatically creates the standard PORTINFO.LOG file that can be
printed, faxed, emailed or read to you over the phone.
The standard PortInfo product is modified as follows to create
"PortInfo-CS":
* The Program Title will indicate that this is a version licensed
to your organization:
* PortInfo-CS will have only three commands: "PortInfo", "PortInfo
/P" and "PortInfo /?"
* The command "PortInfo" will cause PortInfo-CS to perform a
complete conflict and modem test on all ports without user
interaction. A PORTINFO.LOG file will be created, and all modem
tests will be performed.
* Two different modes of operation are available:
1) No user interaction ("press any key to continue" ) is
required. This is desirable when capturing the output to a file
for transmission to your location; or
2) The user must "press any key" to move to the next screen. This
is often the best approach when using PortInfo-CS for telephone
support.
One mode is selected by you as the default operation. The other
mode will be activated if PortInfo-CS is run with the "/P"
command.
* The command "PortInfo /?" will display an information screen
which contains licensing and contact information for your
organization and an "about CTS Inc." message.
Three optional add-ons are also available:
* The "Windows Check" module allows PortInfo-CS to compare the
actual serial ports in the computer system with the BIOS table
and the Windows SYSTEM.INI file to verify that all port addresses
and IRQs are set correctly for Windows operation.
* The "Modem Response" module will capture the modem identification
responses (ATIn commands) to the PORTINFO.LOG file. This
includes modem speeds, command set(s) supported and the modem
manufacturer (when supported).
* The AUTOEXEC.BAT and CONFIG.SYS files can be included within the
PORTINFO.LOG file for transmission to your location.
Availability & Customization Time
---------------------------------
PortInfo-CS is available now. Delivery time from date of order is a
maximum of 10 business days for standard versions and options.
+------------------------------------------------+
| Overview of Modem Finder for DOS (MFDos.EXE) |
+------------------------------------------------+
"Modem Finder for DOS" (MFDos) is a "licensed for distribution"
software tool that identifies which serial (Com) ports on computer
are used by modems available to DOS applications. MFDos runs as a
self-contained program that is executed (shelled to) by your
application or run from a batch file prior to running your
application.
MFDos creates a binary data file that contains the following
information for each modem or serial port in the computer:
# of bytes in this record
Port address
IRQ used
UART type
Device
Port "quality check"
Data modem speed
Command set type(s) used for error control commands
Modem or chip manufacturer (if available)
MFDos creates no screen or user readable output of any kind.
+-------------------+
| IRQInfo Installer |
+-------------------+
IRQInfo Installer creates a simple comma-delimited file that indicates
the used and available IRQs (Interrupt ReQuest lines) in any computer.
IRQInfo does this by actually using the devices already installed in
the computer - and it *NEVER* reports a "default" or "standard" IRQ as
other similar utilities do.
IRQInfo Installer can be run from the DOS prompt, a batch file or
shelled to by any DOS application to identify the serial ports and
modems. Your application can process the data file created by PortInfo
Installer to automatically configure itself for the computer it is
being installed on.
Availability
------------
"IRQInfo Installer" will be available in late 1995.
About CTS
---------
Computer Telecommunication Systems, Inc. is a software development
and consulting company specializing in personal computer
communications. CTS was founded in 1990, and is owned and operated
by John Jerrim.
Please feel free to contact me at any time if you have any problems,
questions, comments or suggestions.
To keep up with our latest products and for general information of
interest to modem users, be sure to visit our home page on the
World Wide Web. You can find us at "http://www.comminfo.com". You can
also retrieve files from our ftp site at:
ftp://ftp.comminfo.com/comminfo.com
We are also on CompuServe. Come and visit us in the "Benchmarks
and Standards" forum (GO BENCHMARK). We are located in the
Diagnostics Tools section.
Thank you for your support.
John Jerrim
Founder & Chief Technical Officer
Computer Telecommunication Systems, Inc.
3847 Foxwood Road, Suite 1000
Duluth, Georgia 30136-6100
USA
I can also be reached electronically as follows:
Orders: 1-800-380-2666
Voice: 1-770-263-8623
FAX: 1-770-263-0124
CompuServe: 76662,2315
Internet: jjerrim@comminfo.com
World Wide Web: http://www.comminfo.com